IIT Kharagpur electrical engineering graduate who turned down a $550K quant trading job and Stanford PhD to build GigaML, an AI agents for customer support company backed by Y Combinator. Previously won Kaggle competitions and did LLM research at Stanford pre-ChatGPT.
no scored calls yet — needs a stated position or a categorical verdict, with a matured window vs SPY
GigaML builds AI agents for customer support achieving 60-70% deflection rates vs 10-15% for traditional chatbots, targeting 90-95% for top customers; expanding to internal support, compliance, and ITSM with AI forward deployed engineer to automate policy iteration.