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▶ 6:35 · $DECAGON · Decagon CEO: 90% open-source models in production, 5x revenue growth
episode briefing
The Information

Where is Open Source AI Better?

2026-07-15 · 1 company · 3 thematic
sentiment
1 bull0 bear0 neu
speakers
jesse zang

CEO of Decagon, an AI customer service agent company using 90%+ open-source models in production, 5x revenue growth year-over-year, building self-improving agent architecture called Duet.

quote
“we are pretty much 90 plus% open source at this point ... last year we were like roughly 5xed. This year probably want to do roughly the same.”
—jesse zang
now playing · $DECAGON
$DECAGONbullish· highjesse zang
Decagon CEO: 90% open-source models in production, 5x revenue growth
Decagon uses 90%+ open-source models for production-scale customer service agents where latency and cost matter, while reserving frontier closed-source models for general-purpose…